Introduction
Learning Objectives:
- Clearly understand the definition of Six Sigma
- Understand the Six Sigma methodology
- Understand the Six Sigma project selection methods
- Understand balanced scorecards
- Understand how metrics are selected and integrated in scorecards
- Understand how metrics are managed and aligned with the organization’s strategy
- Understand the role of statistics in quality control and Six Sigma
- Understand the statistical definition of Six Sigma
product of sheer happenstance. It is always the result of a well-crafted
and well-implemented strategy. A strategy is a time-bound plan of
structured actions aimed at attaining predetermined objectives. Not
only should the strategy be clearly geared toward the objectives to
be attained, but it should also include the identification of the resources
needed and the definition of the processes used to reach the
objectives.
Over the last decades, several methodologies have been used to improve
on quality and productivity and enhance customer satisfaction.
Among the methodologies used for these purposes, Six Sigma has so far
proved to be one of the most effective.
Download Ebook